Terms & Conditions
1. General Information
These Terms and Conditions govern the use of our online store and apply to all purchases made on our website. By placing an order, you agree to these terms.
We may update these Terms and Conditions without prior notice. The version available at the time of your order will apply.
2. Products and Availability
We aim to provide accurate descriptions and images of our products. However, small variations in color or texture may occur due to screen settings or fabric characteristics.
All items are subject to availability. If a product becomes unavailable after your purchase, we will contact you to offer an exchange, refund, or store credit.
3. Prices and Payments
All prices are shown in euros (€) and include VAT when applicable.
Shipping costs are calculated at checkout based on destination and weight.
We accept payment via secure methods displayed on our website. Your order will only be processed once payment is confirmed.
4. Orders and Confirmation
After placing an order, you will receive an email confirming that we have received it. Once the payment has been validated, you will receive the information confirming shipment details and the tracking number.
We reserve the right to cancel an order if payment is not received, if we detect irregular activity, or if the product is out of stock.
5. Shipping and Delivery
Orders are shipped after payment confirmation. Delivery times and methods are displayed during checkout.
For international orders, customs duties or import taxes may apply and are the customer’s responsibility. More details are available in our Shipping Policy.
6. Exchanges and Returns
You may return or exchange items within 14 days after receiving your order, provided that the items are unused, unwashed, and in their original packaging.
To start a return, please contact our customer service team via email with your order details.
Items purchased on sale or using discount coupons may have different return conditions, which will be indicated at the time of purchase.
7. Intellectual Property
All images, texts, designs, and other content on our website are the property of our brand or used under license. Any reproduction or use without written consent is prohibited.
8. Privacy and Data Protection
We handle your personal data according to our Privacy Policy, in compliance with GDPR regulations. Your information will only be used to process your order and improve our services.
9. Liability
We are not responsible for delays or failures caused by circumstances beyond our control, such as strikes, customs delays, or severe weather.
Our liability related to any purchase is limited to the value of the order.
10. Governing Law
These Terms and Conditions are governed by the laws of Portugal. Any disputes will be settled in the competent Portuguese courts.