Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.
By using our site, you agree to the practices described below.

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2. Data Controller

The data controller responsible for processing your personal data is our company (referred to as “we” or “us”).
If you have any questions about this policy or how we handle your data, please contact us at:
Email: hello@nodoadesign.com
Address:Av Brasil 412 2esq 4150-152 Porto Portugal

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3. Personal Data We Collect

We only collect data necessary to provide our services:

• Identification details (name, surname)

• Contact information (email, phone number, shipping/billing address)

• Payment details (processed securely through third-party payment providers; we never store full card information)

• Purchase history and preferences

• Technical data (IP address, browser type, device) collected through cookies to improve website performance

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4. How We Use Your Data

We process your personal data for the following purposes:

• To process and deliver your orders

• To send order confirmations, shipping updates, and customer service communications

• To manage returns and exchanges

• To send marketing communications (only if you opt in)

• To improve website performance and user experience

• To comply with legal obligations, such as invoicing or tax requirements

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5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract performance (e.g. to ship your order)

• Legal obligation (e.g. tax records)

• Legitimate interest (e.g. to improve services or prevent fraud)

• Consent (e.g. for newsletters or marketing emails)

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6. Data Retention

We keep your data only as long as necessary for the purposes outlined above or as required by law.
For example, invoicing data is retained for the legally required period, while newsletter subscriptions are retained until you unsubscribe.

7. Sharing Your Data

We share your data only with trusted service providers who help us operate our business, such as delivery companies, payment processors, and IT service providers.
All partners comply with GDPR and process your information securely and only according to our instructions.

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8. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that equivalent data protection measures are in place, following GDPR requirements.

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9. Your Rights

Under the GDPR, you have the following rights:

• Access your personal data

• Request correction of any inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to certain types of processing

• Port your data to another service provider

• Withdraw consent at any time (for marketing communications)

To exercise your rights, please contact us at the email provided above.

If you believe your data has been misused, you have the right to file a complaint with the Comissão Nacional de Proteção de Dados (CNPD) in Portugal.

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10. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and tailor content.
You can manage your cookie preferences via your browser settings or our cookie banner.

For more details, visit our Cookie Policy.

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11. Security

We use security measures such as encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.

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12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the last revision indicated below.

Last updated: 02/03/2026